Returns & Exchanges
At Montsand, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit or style, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition.
Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain attached and intact.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing